About Us

Michigan Millers' obsession with service has led us to choose a different path than most insurers. While other companies are reducing service to bolster profits, we're investing in technology, training and most importantly -
in people.

We define our brand of extraordinary service in eight simple principles.

• Customer needs are the force that drives our company.
• We know our customers and understand their needs.
• We listen carefully to our customers and promptly provide solutions that respond to their needs.
• Each customer is unique. We promote unconventional thinking and flexible solutions to achieve superior customer satisfaction.
• We create systems and processes that make it easy to do business.
• Our people have the power and flexibility to make decisions in serving customers.
• We service customers in a friendly, helpful, professional manner.
• We are there for our customers when they need us.

We are succeeding in our goal to place superior customer service above all else. Michigan Millers is attracting new customers at a rate that's double the industry average. Independent agents rank Michigan Millers among the leading insurers with which to do business in two recent surveys. A.M. Best rates Michigan Millers "Excellent" - one of the highest ratings for financial stability that an insurer can receive.

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